If you’ve ever mailed something with the U.S. Postal Service and trusted their “Priority 3-Day” promise, you probably expect your package to actually arrive in three days. I did too — until I mailed a box to myself from St. Croix, Virgin Islands on July 26th. As of today, it still hasn’t reached me.
Tracking shows it’s stuck in Puerto Rico, caught in what feels like a delivery purgatory. This isn’t my first time dealing with this kind of delay, and sadly, I’m not alone. Many people in St. Croix have had the same frustrating experience — packages from Amazon, Walmart, and other retailers either go missing or languish in transit for weeks.
What’s worse, the USPS charged me for “Priority” shipping, but when the service isn’t delivered on time, they aren’t exactly quick to offer a refund. Instead, they ask for an itemized list of the box’s contents — receipts included — before even considering a claim. That’s a problem when some of the items are older and don’t have receipts. Even though the box is insured, I’m left wondering: will I ever see those items again, or get fair reimbursement if I don’t?
For me, this isn’t just about the money. It’s about accountability. If a shipping company promises a delivery window and charges a premium for it, they should be held to that standard. People should be able to trust that their packages will arrive safely and on time — without disappearing into a logistical black hole somewhere between islands.
The Postmaster needs to take this ongoing issue seriously. This isn’t just one lost box; it’s part of a pattern that’s hurting residents, businesses, and the island’s connection to the rest of the country. Until changes are made, every package feels like a gamble — and the house is winning far too often. I'm just saying, ##igotissues. What about you? 🦋
#usps #missingpackage #whereismypackage #frustrated
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